Sarah T. Roberts, PhD
Sarah T. Roberts, Ph.D., is a principal at Stratelligence and an assistant professor in the Department of Information Studies, UCLA. She holds a doctorate from the Graduate School of Library and Information Science (GSLIS), University of Illinois at Urbana-Champaign, and a Master's degree in Library and Information Studies from the University of Wisconsin-Madison. Prior to joining UCLA, Dr. Roberts was an assistant professor in the Faculty of Information and Media Studies (FIMS), Western University.
Online since 1993, Roberts spent a decade and a half working professionally in the IT sector, with many years spent in academic IT at Duke University. She led and worked on numerous innovative projects and initiatives during her tenure at Duke, receiving national attention for those efforts.
Roberts is well known for her research on information labor and laborers, the digital economy and social media, with special emphasis on the practices known as commercial content moderation (CCM), a term which she coined. She has been a keynote and featured speaker at numerous conferences and events, and has appeared on television, radio and in print media in the US, Canada, Germany, Denmark, Austria, India, Sweden and elsewhere.
Her areas of expertise include information work and workers, library and information organizational management, IT infrastructure and planning, social media and the Internet, digital economy, Internet governance and policy, digital ethics and related issues.